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About

Australian businesses deserve voice AI that runs here.

What we believe

Most voice AI platforms are built in the US, for the US. Australian businesses end up with their customer data on foreign servers, USD invoices, and support that’s asleep during AEST business hours. We built VerticalAI because that’s not good enough.

How we build

Every component runs from Sydney. Supabase for data storage. Fly.io for compute. Cartesia’s AU endpoint for text-to-speech. Daily.co’s Sydney region for WebRTC. We chose each provider for latency and data residency, not just features.

Who it’s for

Call centre managers who want to automate without writing code. Business owners who can’t staff phones 24/7. Consultants who need a working demo by Friday. Enterprise teams who need to prove the concept before the board approves the budget.

Built from Sydney

Our entire stack runs from Australian infrastructure. Here's exactly where your data lives.

Database

Supabase

PostgreSQL on AWS ap-southeast-2, Sydney

Compute

Fly.io

Dedicated ARM VMs in syd region

WebRTC

Daily.co

ap-se (Sydney) media region

Text-to-Speech

Cartesia

AU endpoint — 8ms round-trip

Frontend

Vercel

syd1 edge region

Telephony

Twilio

Australian numbers, auto-routed

Contact

Address

45 St Georges Terrace
Perth WA 6000

Email

hello@verticalai.com.au

Website

verticalai.com.au

The stack

LLM: Claude Haiku 4.5 (Anthropic)

STT: Deepgram Nova-3 Flux (semantic EOT)

TTS: Cartesia Sonic 3 (AU endpoint)

Telephony: Twilio + Daily.co WebRTC

Database: Supabase PostgreSQL + pgvector

Compute: Fly.io Sydney (ARM, dedicated CPU)

Frontend: Next.js 16 on Vercel (syd1)

Pipeline: Pipecat (custom FlowEngine)

See it for yourself

$20 in free credits. Build an agent, hear the voice quality, check the latency.

Get Started FreeContact Sales

Start Free Trial

Build a voice agent, test it, and put it on a real Australian number. $20 in free credits to start.

Get Started Freehello@verticalai.com.au

Build

  • Call Transfer
  • Book Appointments
  • Knowledge Base
  • Navigate IVR

Deploy

  • Batch Call
  • Branded Call ID
  • Verified Phone Numbers

Monitor

  • Post Call Analysis

Industries

  • Industries Overview
  • Healthcare
  • Financial Services
  • Insurance
  • Logistics
  • Home Services
  • Retail & Consumer
  • Travel & Hospitality
  • Debt Collection

Use Cases

  • Lead Qualification
  • Customer Support
  • Receptionists
  • Dispatch Service
  • AI Answering Service
  • AI IVR
  • AI Appointment Setter
  • AI Telemarketing
  • AI Call Center

Product & Support

  • Documentation
  • Pricing
  • Changelog
  • Blog
  • Customer Stories
  • Events
  • Area Code
  • Status Page

Compare Products

  • Comparison Overview
  • VS Bland
  • VS Vapi
  • VS ElevenLabs
  • VS Synthflow
  • VS Thoughtly

Partners

  • Find A Certified Partner
  • App Partners
  • Creator Partners

Products

Build

  • Call Transfer
  • Book Appointments
  • Knowledge Base
  • Navigate IVR

Deploy

  • Batch Call
  • Branded Call ID
  • Verified Phone Numbers

Monitor

  • Post Call Analysis

Start Free Trial

Build a voice agent, test it, and put it on a real Australian number. $20 in free credits to start.

Try For FreeContact Sales

Solutions

Industries

  • Industries Overview
  • Healthcare
  • Financial Services
  • Insurance
  • Logistics
  • Home Services
  • Retail & Consumer
  • Travel & Hospitality
  • Debt Collection

Use Cases

  • Lead Qualification
  • Customer Support
  • Receptionists
  • Dispatch Service
  • AI Answering Service
  • AI IVR
  • AI Appointment Setter
  • AI Telemarketing
  • AI Call Center

Resources

Product & Support

  • Documentation
  • Pricing
  • Changelog
  • Blog
  • Customer Stories
  • Events
  • Area Code
  • Status Page

Compare Products

  • Comparison Overview
  • VS Bland
  • VS Vapi
  • VS ElevenLabs
  • VS Synthflow
  • VS Thoughtly

Partners

  • Find A Certified Partner
  • App Partners
  • Creator Partners

Company

  • About Us
  • Careers
  • Affiliates

Social Media

  • LinkedIn
  • X
  • Youtube
  • Community
  • Discord

Company

  • About Us
  • Careers
  • Affiliates

Social Media

  • LinkedIn
  • X
  • Youtube
  • Community
  • Discord

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