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Financial Services

AI phone agents for financial services

Handle account enquiries, payment processing, and member services at scale. Built for Australian financial services with APRA and ASIC compliance awareness.

Use Cases

What you can build

Account Enquiries

Verify caller identity, retrieve account balances, and answer transaction questions — all via secure API calls during the conversation.

Payment Processing

Take payments, set up direct debits, and process BPAY transfers through your existing payment gateway.

Member Services

Handle superannuation balance lookups, contribution enquiries, and retirement benefit estimates.

Fraud Reporting

Take initial fraud reports, freeze compromised accounts via API, and escalate to the fraud team with full context.

Compliance & Data Sovereignty

All data at rest in Sydney. Compatible with APRA prudential standards and ASIC regulatory requirements. Custom MSA/DPA available for regulated entities.

Pricing

Pay only for what you use

Pay As You Go

$0 to start

$20 in free credits. No subscription. Pay per interaction when you need more.

  • ✓Full platform access
  • ✓Visual flow builder
  • ✓Knowledge base & RAG
  • ✓Australian phone numbers
  • ✓Call transcripts & analytics
Get Started Free

Enterprise

Custom

Dedicated infrastructure, SLA, and compliance terms for teams that need them.

  • ✓Everything in Pay-as-you-go
  • ✓Dedicated support
  • ✓Custom MSA / DPA
  • ✓SSO & role-based access
  • ✓Priority SLA
Contact Sales
See full pricing breakdown →

FAQ

Common Questions

Yes. The flow can verify callers using account numbers, dates of birth, security questions, or any combination your compliance team requires.

Yes. All transcripts and call recordings are stored in Supabase on AWS ap-southeast-2 in Sydney. They never leave Australian infrastructure.

Start building. $20 in free credits.

No card required. Build a flow, test it, put it on a real number.

Get Started FreeContact Sales

Start Free Trial

Build a voice agent, test it, and put it on a real Australian number. $20 in free credits to start.

Get Started Freehello@verticalai.com.au

Build

  • Call Transfer
  • Book Appointments
  • Knowledge Base
  • Navigate IVR

Deploy

  • Batch Call
  • Branded Call ID
  • Verified Phone Numbers

Monitor

  • Post Call Analysis

Industries

  • Industries Overview
  • Healthcare
  • Financial Services
  • Insurance
  • Logistics
  • Home Services
  • Retail & Consumer
  • Travel & Hospitality
  • Debt Collection

Use Cases

  • Lead Qualification
  • Customer Support
  • Receptionists
  • Dispatch Service
  • AI Answering Service
  • AI IVR
  • AI Appointment Setter
  • AI Telemarketing
  • AI Call Center

Product & Support

  • Documentation
  • Pricing
  • Changelog
  • Blog
  • Customer Stories
  • Events
  • Area Code
  • Status Page

Compare Products

  • Comparison Overview
  • VS Bland
  • VS Vapi
  • VS ElevenLabs
  • VS Synthflow
  • VS Thoughtly

Partners

  • Find A Certified Partner
  • App Partners
  • Creator Partners

Products

Build

  • Call Transfer
  • Book Appointments
  • Knowledge Base
  • Navigate IVR

Deploy

  • Batch Call
  • Branded Call ID
  • Verified Phone Numbers

Monitor

  • Post Call Analysis

Start Free Trial

Build a voice agent, test it, and put it on a real Australian number. $20 in free credits to start.

Try For FreeContact Sales

Solutions

Industries

  • Industries Overview
  • Healthcare
  • Financial Services
  • Insurance
  • Logistics
  • Home Services
  • Retail & Consumer
  • Travel & Hospitality
  • Debt Collection

Use Cases

  • Lead Qualification
  • Customer Support
  • Receptionists
  • Dispatch Service
  • AI Answering Service
  • AI IVR
  • AI Appointment Setter
  • AI Telemarketing
  • AI Call Center

Resources

Product & Support

  • Documentation
  • Pricing
  • Changelog
  • Blog
  • Customer Stories
  • Events
  • Area Code
  • Status Page

Compare Products

  • Comparison Overview
  • VS Bland
  • VS Vapi
  • VS ElevenLabs
  • VS Synthflow
  • VS Thoughtly

Partners

  • Find A Certified Partner
  • App Partners
  • Creator Partners

Company

  • About Us
  • Careers
  • Affiliates

Social Media

  • LinkedIn
  • X
  • Youtube
  • Community
  • Discord

Company

  • About Us
  • Careers
  • Affiliates

Social Media

  • LinkedIn
  • X
  • Youtube
  • Community
  • Discord

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