Retail & Consumer
AI phone agents for retail
Handle order enquiries, returns, and product questions at scale. Give customers instant answers instead of hold music.
Use Cases
What you can build
Order Status
Callers provide an order number and get real-time tracking information from your e-commerce platform.
Returns & Exchanges
Guide customers through the return process. Collect order details, reason for return, and generate return labels via API.
Product Questions
Answer product questions from your knowledge base — specifications, availability, pricing, and compatibility.
Store Information
Provide store hours, locations, and directions. Handle overflow calls during busy periods.
Compliance & Data Sovereignty
All data stored in Sydney. Integrates with Shopify, WooCommerce, and any e-commerce platform with a REST API.
Pricing
Pay only for what you use
Pay As You Go
$0 to start
$20 in free credits. No subscription. Pay per interaction when you need more.
- ✓Full platform access
- ✓Visual flow builder
- ✓Knowledge base & RAG
- ✓Australian phone numbers
- ✓Call transcripts & analytics
Enterprise
Custom
Dedicated infrastructure, SLA, and compliance terms for teams that need them.
- ✓Everything in Pay-as-you-go
- ✓Dedicated support
- ✓Custom MSA / DPA
- ✓SSO & role-based access
- ✓Priority SLA
FAQ
Common Questions
Yes. Use Tool Call nodes to query the Shopify API for order status, product information, and inventory levels during calls.
Start building. $20 in free credits.
No card required. Build a flow, test it, put it on a real number.