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Insurance

AI phone agents for insurance

Automate claims lodgment, policy enquiries, and quote requests. Reduce call handling time while maintaining the human touch for complex claims.

Use Cases

What you can build

Claims Lodgment

Walk callers through the claims process step by step. Collect incident details, policy numbers, and supporting information.

Policy Enquiries

Answer questions about coverage, premiums, and renewal dates by querying your policy management system.

Quote Requests

Collect the details needed for a quote — vehicle type, address, coverage level — and pass them to your quoting engine.

AFCA Complaint Handling

Route AFCA-related calls to the appropriate team with full context and complaint details captured.

Compliance & Data Sovereignty

Designed for Australian insurance with AFCA complaint handling awareness. All data stored in Sydney. Custom compliance terms available.

Pricing

Pay only for what you use

Pay As You Go

$0 to start

$20 in free credits. No subscription. Pay per interaction when you need more.

  • ✓Full platform access
  • ✓Visual flow builder
  • ✓Knowledge base & RAG
  • ✓Australian phone numbers
  • ✓Call transcripts & analytics
Get Started Free

Enterprise

Custom

Dedicated infrastructure, SLA, and compliance terms for teams that need them.

  • ✓Everything in Pay-as-you-go
  • ✓Dedicated support
  • ✓Custom MSA / DPA
  • ✓SSO & role-based access
  • ✓Priority SLA
Contact Sales
See full pricing breakdown →

FAQ

Common Questions

The agent handles initial intake and data collection. Complex claims are transferred to a human adjuster with full context from the call.

Start building. $20 in free credits.

No card required. Build a flow, test it, put it on a real number.

Get Started FreeContact Sales

Start Free Trial

Build a voice agent, test it, and put it on a real Australian number. $20 in free credits to start.

Get Started Freehello@verticalai.com.au

Build

  • Call Transfer
  • Book Appointments
  • Knowledge Base
  • Navigate IVR

Deploy

  • Batch Call
  • Branded Call ID
  • Verified Phone Numbers

Monitor

  • Post Call Analysis

Industries

  • Industries Overview
  • Healthcare
  • Financial Services
  • Insurance
  • Logistics
  • Home Services
  • Retail & Consumer
  • Travel & Hospitality
  • Debt Collection

Use Cases

  • Lead Qualification
  • Customer Support
  • Receptionists
  • Dispatch Service
  • AI Answering Service
  • AI IVR
  • AI Appointment Setter
  • AI Telemarketing
  • AI Call Center

Product & Support

  • Documentation
  • Pricing
  • Changelog
  • Blog
  • Customer Stories
  • Events
  • Area Code
  • Status Page

Compare Products

  • Comparison Overview
  • VS Bland
  • VS Vapi
  • VS ElevenLabs
  • VS Synthflow
  • VS Thoughtly

Partners

  • Find A Certified Partner
  • App Partners
  • Creator Partners

Products

Build

  • Call Transfer
  • Book Appointments
  • Knowledge Base
  • Navigate IVR

Deploy

  • Batch Call
  • Branded Call ID
  • Verified Phone Numbers

Monitor

  • Post Call Analysis

Start Free Trial

Build a voice agent, test it, and put it on a real Australian number. $20 in free credits to start.

Try For FreeContact Sales

Solutions

Industries

  • Industries Overview
  • Healthcare
  • Financial Services
  • Insurance
  • Logistics
  • Home Services
  • Retail & Consumer
  • Travel & Hospitality
  • Debt Collection

Use Cases

  • Lead Qualification
  • Customer Support
  • Receptionists
  • Dispatch Service
  • AI Answering Service
  • AI IVR
  • AI Appointment Setter
  • AI Telemarketing
  • AI Call Center

Resources

Product & Support

  • Documentation
  • Pricing
  • Changelog
  • Blog
  • Customer Stories
  • Events
  • Area Code
  • Status Page

Compare Products

  • Comparison Overview
  • VS Bland
  • VS Vapi
  • VS ElevenLabs
  • VS Synthflow
  • VS Thoughtly

Partners

  • Find A Certified Partner
  • App Partners
  • Creator Partners

Company

  • About Us
  • Careers
  • Affiliates

Social Media

  • LinkedIn
  • X
  • Youtube
  • Community
  • Discord

Company

  • About Us
  • Careers
  • Affiliates

Social Media

  • LinkedIn
  • X
  • Youtube
  • Community
  • Discord

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