After-Hours Answering
Pick up when your team clocks off
Answer every call outside business hours. Handle routine enquiries, capture urgent messages, and route emergencies to on-call staff.
Never Miss a Call
Nights, weekends, public holidays — every call gets answered. No voicemail, no missed revenue.
Emergency Routing
Detect urgent issues and forward to on-call staff immediately. Non-urgent messages wait for morning.
Morning Briefing
Your team starts the day with a list of overnight messages, caller details, and priority tags.
How It Works
How to set up after-hours answering
Build an after-hours flow
Start from the after-hours template or build your own. Define what's urgent vs what can wait.
Set business hours
Configure when the agent takes over — after 5pm, weekends, specific holidays.
Configure routing
Urgent calls transfer to on-call. Non-urgent calls capture a message and send it via webhook to your team channel.
Pricing
Pay only for what you use
Pay As You Go
$0 to start
$20 in free credits. No subscription. Pay per interaction when you need more.
- ✓Full platform access
- ✓Visual flow builder
- ✓Knowledge base & RAG
- ✓Australian phone numbers
- ✓Call transcripts & analytics
Enterprise
Custom
Dedicated infrastructure, SLA, and compliance terms for teams that need them.
- ✓Everything in Pay-as-you-go
- ✓Dedicated support
- ✓Custom MSA / DPA
- ✓SSO & role-based access
- ✓Priority SLA
FAQ
Common Questions
The agent doesn't do voicemail — it has a conversation. It captures the caller's name, number, and reason for calling, then sends that to your team. It's better than voicemail because the data is structured.
Start building. $20 in free credits.
No card required. Build a flow, test it, put it on a real number.