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AI Receptionist

A receptionist that never calls in sick

Handle front-desk calls — greet callers, route to the right person, take messages, and answer common questions from your knowledge base.

Professional Greeting

Every caller gets a consistent, professional greeting. The agent identifies itself and asks how it can help.

Smart Routing

Route calls to the right person or department based on what the caller needs. No manual transfer trees.

Message Taking

When the right person isn't available, the agent captures a detailed message and delivers it via email or Slack webhook.

How It Works

How to set up ai receptionist

1
Step 1

Configure your directory

Set up departments and contacts. The agent knows who handles what.

2
Step 2

Add your FAQ

Upload common questions to the knowledge base — business hours, location, services offered.

3
Step 3

Set transfer rules

Define when to transfer, when to take a message, and when to answer directly from the knowledge base.

Pricing

Pay only for what you use

Pay As You Go

$0 to start

$20 in free credits. No subscription. Pay per interaction when you need more.

  • ✓Full platform access
  • ✓Visual flow builder
  • ✓Knowledge base & RAG
  • ✓Australian phone numbers
  • ✓Call transcripts & analytics
Get Started Free

Enterprise

Custom

Dedicated infrastructure, SLA, and compliance terms for teams that need them.

  • ✓Everything in Pay-as-you-go
  • ✓Dedicated support
  • ✓Custom MSA / DPA
  • ✓SSO & role-based access
  • ✓Priority SLA
Contact Sales
See full pricing breakdown →

FAQ

Common Questions

Yes. Build branching logic that routes callers based on their need — sales, support, billing, or a specific person.

Start building. $20 in free credits.

No card required. Build a flow, test it, put it on a real number.

Get Started FreeContact Sales

Start Free Trial

Build a voice agent, test it, and put it on a real Australian number. $20 in free credits to start.

Get Started Freehello@verticalai.com.au

Build

  • Call Transfer
  • Book Appointments
  • Knowledge Base
  • Navigate IVR

Deploy

  • Batch Call
  • Branded Call ID
  • Verified Phone Numbers

Monitor

  • Post Call Analysis

Industries

  • Industries Overview
  • Healthcare
  • Financial Services
  • Insurance
  • Logistics
  • Home Services
  • Retail & Consumer
  • Travel & Hospitality
  • Debt Collection

Use Cases

  • Lead Qualification
  • Customer Support
  • Receptionists
  • Dispatch Service
  • AI Answering Service
  • AI IVR
  • AI Appointment Setter
  • AI Telemarketing
  • AI Call Center

Product & Support

  • Documentation
  • Pricing
  • Changelog
  • Blog
  • Customer Stories
  • Events
  • Area Code
  • Status Page

Compare Products

  • Comparison Overview
  • VS Bland
  • VS Vapi
  • VS ElevenLabs
  • VS Synthflow
  • VS Thoughtly

Partners

  • Find A Certified Partner
  • App Partners
  • Creator Partners

Products

Build

  • Call Transfer
  • Book Appointments
  • Knowledge Base
  • Navigate IVR

Deploy

  • Batch Call
  • Branded Call ID
  • Verified Phone Numbers

Monitor

  • Post Call Analysis

Start Free Trial

Build a voice agent, test it, and put it on a real Australian number. $20 in free credits to start.

Try For FreeContact Sales

Solutions

Industries

  • Industries Overview
  • Healthcare
  • Financial Services
  • Insurance
  • Logistics
  • Home Services
  • Retail & Consumer
  • Travel & Hospitality
  • Debt Collection

Use Cases

  • Lead Qualification
  • Customer Support
  • Receptionists
  • Dispatch Service
  • AI Answering Service
  • AI IVR
  • AI Appointment Setter
  • AI Telemarketing
  • AI Call Center

Resources

Product & Support

  • Documentation
  • Pricing
  • Changelog
  • Blog
  • Customer Stories
  • Events
  • Area Code
  • Status Page

Compare Products

  • Comparison Overview
  • VS Bland
  • VS Vapi
  • VS ElevenLabs
  • VS Synthflow
  • VS Thoughtly

Partners

  • Find A Certified Partner
  • App Partners
  • Creator Partners

Company

  • About Us
  • Careers
  • Affiliates

Social Media

  • LinkedIn
  • X
  • Youtube
  • Community
  • Discord

Company

  • About Us
  • Careers
  • Affiliates

Social Media

  • LinkedIn
  • X
  • Youtube
  • Community
  • Discord

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